The best way to reach us is through chat on the website (bottom-right) available 24/7. You may also send an email to [email protected] or send an inquiry from the reservation you are trying to book. We do our best to respond to messages within 24 hours. 

We are in the office 6 days a week (Monday-Saturday) from 8:00 AM – 5:00 PM Mountain Time. If you have an urgent question or issue on Sunday, we often check messages and can answer your question in a timely manner.

Absolutely! Check out the blog posts under the Plan section of the website to learn about some of our favorite places to eat and recommendations for what to do in town when you're not on tour. Don’t ever hesitate to ask us any questions!

Tourbase is run by a team of locals that has vetted and partnered with our favorite tour operators. We form unique parternships with the top-rated tours to allow guests to easily book the very best of Sedona in a convenient way. We don't mark up the tours so you can be assured you get the best prices too.

Sedona is about 2 miles (5 minutes) from Sedona Airport, a small general aviation airport. The nearest major airport is Phoenix Sky Harbor International (PHX), about 120 miles (2-hour drive) south, with shuttle services and rental cars available.

The Book Now, Pay Later option requires a 5% non-refundable deposit at the time of booking. You will see this option during checkout. The remaining balance is automatically processed several days before the date of the first tour on your invoice. If your card is declined, your reservation will be canceled, but of course we will try to contact you to collect payment before cancelling your tour. 

We require payment at the time of booking and do not accept cash. We accept all credit cards including American Express. Of course cash is great to tip your guides if you're pleased with the service. 

Our drivers and guides work hard and certainly appreciate tips if you enjoyed your experience. It is customary to tip your guide 20%, but this is entirely up to you.

Due to safety regulations, many of our tours are strict on the requirements. There are some exceptions, so please make sure to speak with an agent about the tour you are interested in.

Vortex sites affect everyone differently, so we can’t guarantee what you’ll feel — but you’ll definitely enjoy the stunning scenery and peaceful atmosphere our tours offer!

Some tours include snacks or meals, especially longer adventures or combination tours. Details about food offerings are listed on individual tour pages. Dietary restrictions can often be accommodated with advance notice, so let us know ahead of time!

Sedona is known for its stunning red rock formations, vortex sites, scenic hiking trails, and vibrant art scene. Visitors come for jeep tours, breathtaking sunsets, and the unique energy that makes Sedona a spiritual and adventure hub.

Sedona is in north-central Arizona, about two hours north of Phoenix and 45 minutes south of Flagstaff. It’s nestled at the base of Oak Creek Canyon and surrounded by the famous Red Rock Country, making it a convenient day trip or overnight destination.

Our cancellation policy varies depending on the tour. Generally, cancellations are allowed up to 24 to 72 hours before departure, but some tours may require more notice. Please check the details on your selected tour or contact us for more information.

Our tours in Sedona operate rain or shine. Light rain or cloudy skies won’t stop us, so please come prepared. Your safety is always our top priority — if conditions become dangerous, such as during a severe storm or lightning, we will cancel the tour and issue a full refund. Please check the specific tour page for weather-related details.

In Sedona, we are used to quickly changing weather conditions. Most tours will go ahead despite some rain or wind. However, if extreme weather makes it unsafe to operate, we will notify you as soon as possible and provide a full refund.